Showing posts with label etsy. Show all posts
Showing posts with label etsy. Show all posts

Wednesday, October 3, 2012

ETSY Seller Protection...Who protects the seller from ETSY?

I had my shop on ETSY since 2010, then two days ago I went to log in and my account had been deactivated! There were no warnings, no notices, no emails, no policy violations. My feedback was 100% positive with very happy customers. My account was in good standing...bills paid timely, no complaints of any kind.

ETSY was my main means of supporting my two children and I. Yes, I do have other shops on other venues, but most my effort went into promoting and making a business out of ETSY. I had 356 listings that I would have lost my pics, my descriptions , my tags, everything had I not had them listed elsewhere. I did lose the listing fee on all those also. They still owe me money from direct checkout, which I am sure I will never see. and if I had orders they won't get filled because I have no way to know what they were or who to send them to.

I emailed etsy support 10 times (they have NO customer support phone number ),tweeted numerous times and contacted 3 admin via their email to try and find out the reason why they closed my shop without notifying me of a reason why or that they were going to close it. My only response from ETSY as to why was a reply on twitter that they would get back to me as soon as possible. I am still waiting for them to tell me why! Where is ETSY customer service to its clients (the sellers). Had I treated one of my customers in this fashion I would expect to be shut down but it seems ok if ETSY treats the seller this way.

Getting no reply from ETSY and totally clueless as to why my account was closed..I posted on forums using my buyer account hoping to get some attention or information. Both threads were closed by admin and my buyer account was also deactivated. I can no longer purchase from etsy either.

So I am wondering how we protect ourselves from ETSY itself. I never needed protection from a buyer...only from ETSY dictatorship.

I am not the first person this has happened to nor will I be the last. http://www.auctioninsights.info/etsy-still-dropping-sellers.html

Wednesday, February 25, 2009

New Featured Artist and Giveaway

AND THE WINNER IS: Rosemary. Congratulations.

Laurel from Ellemardesigns is our new featured artist. Laurel is generously giving away this simple yet striking year-round Mountains & Pines Ornament . This ornament was hand-decorated on a hollow ceramic circle that is 3" wide and 1 1/8" thick, then fired to cone 06. It is quite light weight. The front of the ornament features a mountain landscape with trees in the foreground, while the back of the ornament is glazed in glossy dark brick red. It is totally one of a kind, and would make a great gift for yourself or someone special in your life.




Laurel has been creating art for most of her life and enjoys creating intricate freehand black and white glaze patterns on ceramics, as well as more naturalistic designs.Like this great expresso cup and saucer.

I recently had a chance to "talk" with Laurel via email and ask her a few questions about her inspirations, work and being a WAHM, homeschooling mom.....

What inspired you to begin creating your ornaments?The ornaments are a fairly recent endeavor for me – as of last November, actually, when I saw some in my local ceramics studio and wanted to try doing them. Certain shapes are a real pleasure to work with, and give me a variety of small “canvases” to be creative on. I've only been seriously working at my art for the past two years or so, although I've always enjoyed drawing and painting. The drawings came first (my college notebooks are full of the abstract stuff in the margins – it's a good thing I can listen and draw at the same time!). I started decorating ceramics about a year ago, and was hooked. Here is one of her stunning drawings...



What inspires you?The natural world, with its patterns of symmetry and texture, inspires me more than anything. But I like to see and learn from all kinds of visual art. My work has echoes of some Native American design (like Acoma Pueblo pottery, which I greatly admire but would never try to copy), and I love textiles and ceramics. Finally, my Christian faith inspires me to share the Gospel through my life and art.

Why do you homeschool? And what lead you to that decision?Oh, that's hard! It's been a tough year, I can't give a pat answer. I home school mostly because it's the best environment for my kids to learn and grow. I started home schooling after our son was diagnosed with Asperger's Syndrome (usually called a mild form of autism) in an Early Kindergarten program. He had some sensory issues that made being physically in a school very trying for him, and we realized that teaching him at home would relieve many of his difficulties. Socially, home schooling allows him to learn with and from a wide range of kids and adults, in many situations. It also allows our kids to explore their own interests through school activities – unit studies have been very useful to us.

How do you balance running a home-based business and homeschooling your children?My Etsy shop is very new (opened just last October), so this is a learning process for all of us. Since I haven't had a large number of sales, I'm not spending a lot of time away from schooling. I work on my art projects mostly in the evenings, after the kids are in bed, and I do the administrative/networking/chatty Etsy stuff on a catch-as-catch-can basis during the day.

What has been you biggest handmade "oops"?Probably just the learning curve of decorating on ceramics, using different techniques. I have quite a few “seconds” at home because I only want to put my best work up for sale. I have high standards for what I sell, and if it's not something I would buy myself, I won't sell it to anyone else. So, I have NOT made a profit on my shop - yet.

How do you spend your time when you are not creating?Besides taking care of my husband and kids, I'm an avid gardener, a total bookworm, and a history nerd. If I had cable, I'd be sure to have the History Channel on every evening while doing my art. Before staying home with my kids, I was a Special Education teacher. We are in the process of moving since my husband recently started a new job in another part of our state, so life is a bit unsettled now, to say the least.

To enter the giveaway simply visit Ellemardesigns shop, comeback here and tell us in the comments what your favorite item in her shop is (please don't forget to leave contact info). This contest ends on March 12.



Monday, February 9, 2009

Featured Artist & Giveaway

I recently met Donna ,a WAHM homeschooling mom through our ETSY She team (a group of homeschooling mom's that own home-based business on etsy.com). Donna has two wonderful shops CellChic and Huebsch Designs and she is generously sponsoring this week's giveaway of a beautiful Cell Phone Charm similar to the one seen below. Donna will let the winner choose which charm they prefer from her CellChic Shop(9.99 value).





I've had the pleasure of talking with Donna via email and got to ask her some question on running a homebased business and homeschooling...

What inspired you to begin creating cell charms and open your homebased business? I've always loved crafting of all sorts. I started beading about 5 years ago, and it really stuck! I made and gave away all the bracelets, earrings, necklaces and jeans jewelry that I could, and then I discovered the little straps for making cell charms...I was hooked! I made and gave them away until everyone I knew had one of my charms. I was interested in selling my crafts, but knew that weekend craft shows didn't mesh with our lifestyle. I placed my items in several boutiques, but having to sell them at wholesale prices made it difficult to make a decent profit.A few weeks ago, I discovered Etsy and thought I had died and gone to heaven! It was exactly the venue I wanted. It's like having your items in a 24/7 craft show with the entire world as potential customers, and you never have to leave your house!

What inspires you? Almost anything - I'll see something where the colors catch my eye, and think about how I can use that in a piece of jewelry or a decorative accessory. For example, I was making a pumpkin pie yesterday, and when I had dumped the sugar, ginger, and cinnamon in a bowl, I thought, "Ooo-o-oh! Nice colors. That would look great in a cell phone charm." Check my shop - I'll be adding a charm called "Sugar and Spice" soon :o)

Why do you homeschool? and what lead you to that decision? We homeschool because we feel it offers the best educational oppotunities for our very bright child. I guess what led us to that decision was the experience of having our child in public school for grades K-5, and realizing that we wanted something different.

How do you balance running a home-based business and homeschooling your children? With our eclectic style of homeschooling, it all kind of blends together actually. Starting the home-based business is giving lots of opportunities for practical, real-life educational experiences.

What has been you biggest handmade "oops"? There are probably lots! The first to come to mind is when I decided I just HAD to try working with PMC (precious metal clay). I made one attempt at a pair of earrings -- the clay dried way too quickly as I tried to work with it. I finally fired the pieces in my little "hot pot", and then promptly broke one of the earrings in half as I tried to finish them. Before I could try a second project, I broke the lid to my hot pot, so I have shelved my interest in PMC for awhile!

How do you spend your time when you are not creating? We love to camp, so every now and then we pack up the people, the 3 dogs, the cat and the Abyssinian guinea pig and head off to the wild blue yonder.

To enter the giveaway simply visit both of Donna's shops CellChic and Huebsch Designs and tell us in the comments section what your favorite items from her shops are. Giveway ends February 23.2009.

Wednesday, January 21, 2009

Featured Artist and Giveaway



My featured artist this month is Bad Cat Jewelry from San Antonio, Texas. Bad Cat Jewelry offers stunning handmade jewelry using sterling silver, vintage beads, lampwork, Swarovski crystal, and textiles. You can find Bad Cat Jewelry on Etsy, Artfire, 1000Markets, twitter, http://www.badcatjewelry.com/ which links to her *new* blog: http://www.blog.badcatjewelry.com/, and Flickr. If Bad Cat Jewelry is typed into Google, she will turn up. Bad Cat is also in the process of increasing her stock to sell at a crafter's market in February.




I recently spoke with Bad Cat via email and asked her a few questions...


What inspired you to begin creating jewelry? I needed an outlet when my husband was deployed. I put all the blame on my sister-in-law who got me back into beading (I did a little in college). Then I found out that our friends' child had been diagnosed with brain cancer, and I couldn't help them since I was so far away. So I decided to set up a little tiny business online and donate 10% of the profits to Specially for Children in Austin, Texas.

Where did you start and how did you learn to make the products you are creating today? I am totally self taught. I took one class, but it was basically what I had already taught myself.What are your favorite products to make? Anything that has been in my mind's eye. I love seeing an idea come into fruition and working.

What inspires you? Color and symmetry. I love playing with colors. Symmetry is very important to me. You probably won't see me using chips or oddly shaped stones in my pieces. I just can't do it.
What was your biggest handmade oops? Ummm...really just messing up with some sterling. That always irks me. I'm too impatient at times and just jump into a project without a practice run on some cheap wire.

How do you spend time when you are NOT creating? I would love to say I am an incredibly organized person who runs a perfect household. Its just not true. In my spare time I am trying to coax my active preschool boy into clothing, finding matching socks, and making sure shoes are on the correct feet. I am also trying to fix whatever toy is broken, building train tracks (I should have an engineering degree), cleaning up from little "helping" hands (Pinesol gets crayon out of the carpet), and explaining why the cat doesn't want to be dragged around by his tail.
THE GIVEAWAY

I will be giving away of a pair of Bad Cats beautiful Pink Stacked Earrings, which are constructed using two fabulous, faceted pink stones on sterling silver headpins and attached to earwires. These earrings would make the perfect Valentine Gift for yourself or someone you love. To enter the giveaway simply go to Bad Cat's shop http://www.badcatjewelry.etsy.com/ and to http://www.smokeymountainscents.etsy.com/ then leave a comment on this blog (please don't forget to leave contact info or I will have to choose a different winner because I won't be able to reach you) to tell me what your favorite item is in each shop is. The contest begins January 21 and will end February 4. I will have one of my lovely kiddos choose the lucky winner. The Earrings will ship in time to give as a Valentine gift.

Friday, January 2, 2009

A New Year and We've got New Products

Wow! Can you believe another year has passed? The older I get the faster they go by. Smokey Mountain Scents will be offering some new products this year. I thought I would give you a Sneak Peek at some things to come.


Margarita Dead Sea Salt Spa Bars will be available on February 1.

Salt Spa Bars are amazing. The produce a creamy lather while they gently exfoliate your skin to a smooth, polished sheen. These Salt Spa Bars have the added benefit of Dead Sea Salt.
Why are these types of salts beneficial?Because of all the wonderful minerals they contain.

* Magnesium is important for both combatting stress and fluid retention, slowing skin aging and calming the nervous system.
* Calcium is effective at preventing water retention, increasing circulation and strengthening bones and nails.
*Potassium energizes the body, helps to balance skin moisture and is a crucial mineral to replenish following intense exercise.
*Bromides act to ease muscle stiffness and relax muscles.
* Sodium is important for the lymphatic fluid balance.



You can see why I'm so excited about these wonderful soap bars!



I will also be introducing a new line of vegetable wax free standing Candles. I will have a variety of pillars and votives. These are in the testing phase and should be available in a few days.



Tulip Mottled Vegetable Wax Pillar







Stay tuned....I will be adding lots of new goodies this year!

We are expanding also. You will still be able to find Smokey Mountain Scents at our etsy shop http://www.smokeymountainscents.etsy.com/ and at our new studio at http://www.smokeymountainscents.artfire.com/ and also at our market in
http://www.smokeymountainscents.1000markets.com/ . Hope to see you there.

Friday, December 5, 2008

Christmas Shopping with Etsy Part II



Look at these great Christmas gifts for Boys...

After watching my 18 year old nephew and my 10 year old son have a blast playing with a similar item I had to include this in my gift finds....

Pom-Pom/Marshmallow Pistol Style Shooter by boys toys would be great fun for boys of any age.

Got a sports lover in the family? Hockey Puck Soap from Daisy Cakes Soaps would make an awesome gift or stocking stuffer.



Little boy love to play with cars? ?The Merryville Playmat for Monsterbug Blankets is a the perfect mat to drive his cars around on- it has an airport, a school with playground, a pond, a motel, and more for hours of driving fun.

How about this t-shirt for your little Cars fan. Peanuts Boutique has the cutest Tow Mater embroidered T-shirt.


On those chilly days when your little man wants to play outside-keep his head warm with this adorable Keep on Truckin' Hat by Moose Threads.




Wednesday, December 3, 2008

Christmas Shopping with Etsy Part I

I have never been the type of person who loves the hustle and bustle of Christmas shopping. I'd much rather sit at home in my pjs and enjoy the twinkling lights on my Christmas tree and stay nice and toasty warm in front of the fireplace and SHOP!! So I thought I would show y'all some wonderful Christmas gift ideas from some of my team members on ETSY.

I will list some new and wonderful gift ideas every few days- so be such and check back to see what wonderful items we've found.

Some great gifts for girls ....

Tote-ally Cute Butterfly Bag from Recycled Jeans Co. is the perfect present for any teen or tween girl in the family.



I just love seeing little girls all dressed up to have their picture taken with Santa and this beautiful dress from

MaddieandMe would be absolutely the perfect Christmas dress.



This cute http://www.etsy.com/view_listing.php?ref=sr_list_12&listing_id=14707682for NYPapercrafter would be fabulous for the girl who likes to journal.



Have a dancer in the family? Magenta Pink Bear with Rosebud Ballet Tutu from Camillam is adorable for your little dancer.


This sweet Snow White and Light Pink Beanie from Two SeaSide Babes would be just adorable to take baby girl out to visit family on cold winter days.


Stay tuned for Christmas Shopping with Etsy Part II